Miao Dai

Data analyst, Canadian Institute for Health Information (CIHI)

Since completing my B.Sc. in statistics in 2006, I have been working as a Data Analyst in the Canadian Institute for Health Information (CIHI). CIHI is an independent, not-for-profit organization that provides essential data and analysis on Canada’s health system and the health of Canadians. I am primarily working on the Home Care Reporting System (HCRS) at CIHI, which contains demographic, administrative and clinical data for clients receiving home care services in Canada. The HCRS captures data from organizations that are responsible for providing publicly funded home care services (for e.g. home visits from Nurses or Physiotherapist at, or home support).

My responsibilities involve the management and analysis of HCRS data. The data are supplied by the Ministries of Health from each province and territory. With respect to data management, my tasks include assessing data quality, producing statistical reports on clinical outcomes such as measures of clients’ cognitive performance or their physical functions, and fulfilling data requests from gerontologists or health research organizations.

In addition, I am currently involved in a project that provides electronic, real-time online reports to our clients based on the home care data. This project is to support management in decision-making at various levels and facilitates provincial and national comparative reporting. This eReporting environment provides great flexibility to our clients by allowing them to select variables of their own interest and to cross-tabulate as they like. For instance, they will be able to generate a report on the number of clients with certain disease(s), and cross tabulate with clients’ gender, age group or other variables of their interests.

The emphasis on interpretation of statistical results, as well as the use of programming languages from my study at SFU prepared me well as I started to work at CIHI. I have derived great satisfaction from hearing our clients to say how our analysis helped them to understand their patients more fully and how our reports helped them to discover the vast information they have.